via a ticket-based system. Your day-to-day tasks will involve assisting both management and employees within Support for customers Remote assistance covering hardware, operating systems, email, and more Collaboration SLAs Password resets, mail routing, and account management Logging customer queries and updating tickets Operating Systems (Windows 10/11) and MAC Good working knowledge of Windows Server Operating Systems Experience with Enterprise Antivirus packages and Backup management Education & Qualifications: A Levels A, N
including engines, hydraulics, and electrical systems. Ensure machinery complies with safety standards hydraulics, transmissions, engines, and electrical systems. Documentation and Reporting: Maintain detailed