Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering mail routing, and account management Logging customer queries and updating tickets with SLA time Remote (2016/365) Familiarity with on-prem and hosted email services like Office 365 & G-suite Advanced Networking
systems. Ensure machinery complies with safety standards and operational regulations. Troubleshooting: maintenance logs are updated and comply with company standards. Collaboration: Work closely with equipment operators ensure all machinery is compliant with industry standards. Provide training and guidance to operators on