join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play a crucial customers. The Role: In this role, you'll be the go-to person for resolving IT issues, providing support via ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, experience Fluency in English is mandatory Positive personality with a willingness to learn