As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
The Accounts Receivable Specialist plays a crucial role in managing the financial health of an organization receives timely payments from customers for goods or services rendered, maintaining accurate records of transactions clients. They are responsible for reconciling accounts, resolving payment discrepancies, and implementing outstanding receivables and improve cash flow. Overall, Accounts Receivable Specialists contribute to the organization's profitability and stability by effectively managing the accounts receivable function. Communicate discrepancies
The Accounts Receivable Specialist plays a crucial role in managing the financial health of an organization receives timely payments from customers for goods or services rendered, maintaining accurate records of transactions clients. They are responsible for reconciling accounts, resolving payment discrepancies, and implementing outstanding receivables and improve cash flow. Overall, Accounts Receivable Specialists contribute to the organization's profitability and stability by effectively managing the accounts receivable function. Communicate discrepancies
agencies, or other organizations that provide credit services. The primary goal of a Collections Agent is to necessary. Account Management: Maintain accurate and up-to-date records of debtor accounts, including history, and correspondence details. Analyze debtor accounts to assess payment patterns, identify potential and legal notices. Customer Service: Provide excellent customer service to debtors by addressing their
agencies, or other organizations that provide credit services. The primary goal of a Collections Agent is to necessary. Account Management: Maintain accurate and up-to-date records of debtor accounts, including history, and correspondence details. Analyze debtor accounts to assess payment patterns, identify potential and legal notices. Customer Service: Provide excellent customer service to debtors by addressing their
achievement of multiple clients' SLA requirements, accounts' revenue and cost budget targets, client contract Key performance areas: • Business Performance (service level, revenue, costs, process, quality, safety people) • Key Client Stakeholder Management • Service Delivery Governance • Customer Relations • Operations
achievement of multiple clients' SLA requirements, accounts' revenue and cost budget targets, client contract Key performance areas: • Business Performance (service level, revenue, costs, process, quality, safety people) • Key Client Stakeholder Management • Service Delivery Governance • Customer Relations • Operations
Generate and send accurate and timely statements of accounts or required reports to customers. Monitor and outstanding balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure ensure that all payments are accounted for and properly posted. Implement collection strategies to minimize Contact customers to secure payment on overdue accounts, escalating issues as necessary Working with Collection from credit standards. · Grade 12 · Degree in Accounting, Finance, or related field preferred · Minimum
Generate and send accurate and timely statements of accounts or required reports to customers. Monitor and outstanding balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure ensure that all payments are accounted for and properly posted. Implement collection strategies to minimize Contact customers to secure payment on overdue accounts, escalating issues as necessary Working with Collection from credit standards. · Grade 12 · Degree in Accounting, Finance, or related field preferred · Minimum