As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
agencies, or other organizations that provide credit services. The primary goal of a Collections Agent is to complete debt recovery while maintaining a positive customer relationship. Key Responsibilities: Debt Collection: receipts, and legal notices. Customer Service: Provide excellent customer service to debtors by addressing
agencies, or other organizations that provide credit services. The primary goal of a Collections Agent is to complete debt recovery while maintaining a positive customer relationship. Key Responsibilities: Debt Collection: receipts, and legal notices. Customer Service: Provide excellent customer service to debtors by addressing
Reporting to the Customer Services Team Leader, the successful applicant will be responsible for the Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers deadlines and under pressure Passionate about customers and the company
Reporting to the Customer Services Team Leader, the successful applicant will be responsible for the Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers deadlines and under pressure Passionate about customers and the company
Key performance areas: • Business Performance (service level, revenue, costs, process, quality, safety Client Stakeholder Management • Service Delivery Governance • Customer Relations • Operations Excellence
Key performance areas: • Business Performance (service level, revenue, costs, process, quality, safety Client Stakeholder Management • Service Delivery Governance • Customer Relations • Operations Excellence
company receives timely payments from customers for goods or services rendered, maintaining accurate records discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining statements of accounts or required reports to customers. Monitor and follow up on outstanding balances properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies
company receives timely payments from customers for goods or services rendered, maintaining accurate records discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining statements of accounts or required reports to customers. Monitor and follow up on outstanding balances properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies