As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Key performance areas: • Business Performance (service level, revenue, costs, process, quality, safety people) • Key Client Stakeholder Management • Service Delivery Governance • Customer Relations • Operations
Key performance areas: • Business Performance (service level, revenue, costs, process, quality, safety people) • Key Client Stakeholder Management • Service Delivery Governance • Customer Relations • Operations
agencies, or other organizations that provide credit services. The primary goal of a Collections Agent is to and legal notices. Customer Service: Provide excellent customer service to debtors by addressing their
agencies, or other organizations that provide credit services. The primary goal of a Collections Agent is to and legal notices. Customer Service: Provide excellent customer service to debtors by addressing their
This role provides shared services with global scope. The SSC Operations Specialist maintains critical essential Experience in Shared or Centralized Services is preferred Business & Data Analysis experience
This role provides shared services with global scope. The SSC Operations Specialist maintains critical essential Experience in Shared or Centralized Services is preferred Business & Data Analysis experience
Reporting to the Customer Services Team Leader, the successful applicant will be responsible for the Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers
Reporting to the Customer Services Team Leader, the successful applicant will be responsible for the Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers