The incumbent is responsible for managing and providing leadership to the QC analytical Laboratory, which finished bulk and product release testing as well as manage and supervise QC team across the company. The incumbent and maintenance of ISO 9001:2015, GMP and GLP and assist with internal audits. To develop, review and update related complaints (Packaging and Raw Materials) Manage and develop Quality Control team to achieve full applicable) on questionable batches and results. Assists with investigation of customer or consumer complaints