Business Management%2c Internship Jobs in Cape Town City Centre
Service Delivery Manager Cape Town NEW
Ilaunch Ltd
Cape Town City Centre
Technology Industry requires a Service Delivery Manager to join their team. Establish and maintain relationships the services provided. Establish and articulate business requirements for new services or changes to existing conflicting requirements for services from different business units. Ensure all service level requirements of SLA negotiations. Manage customer complaints, including their recording, management, escalation (where Project Management Certification ITIL V3/V4 (Foundation) Solid IT Service Delivery Management Experience
share this job on whatsappSap Security Specialist Cape Town
Ilaunch LtdCape Town City Centre
SAP landscape. Manage and allocate SAP Security JIRA requests. Handle incident management and resolve security process and business owners. Ensure audit compliance in user access and change management. Implement and and maintain internal controls to mitigate business risks. Collaborate with GRC CoE on SOD remediation requirements during SAP system refreshes and upgrades. Manage BAU projects within SAP Security. Serve as the security issues in S4 HANA, Fiori, Business Objects, and Solution Manager ChaRM. S/4H security/authorisations
Service Desk Supervisor Cape Town NEW
Ilaunch LtdCape Town City Centre
incidents, and problems, ensuring comprehensive management. Manage and coordinate urgent and complex support primary service delivery channel for IT. Monitor and manage queues, participating in escalated calls as necessary the tech team. Assist in defining Service and Business Level Agreements to set expectations and measure performance. Develop an effective framework for managing and enhancing customer IT support within the organisation in ITIL Service Management Skilled in A & N Advanced Excel and Project Management Salary Market Related
Intelligence Analyst Cape Town
Ilaunch LtdCape Town City Centre
operations team on a permanent basis. Support project management activities, drive efficiency, mitigating risks and maintain project support tools eg. project management software, collaboration platforms and reporting Strong technical skills Proficiency in project management software (e.g., PPO, Jira Align, Clarity), Microsoft
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