a link between the service team and processing centre to ensure all clients are serviced with the care
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
Responsible for recruitment, selection, induction, training, performance management, coaching, discipline
Responsible for recruitment, selection, induction, training, performance management, coaching, discipline
continuity and resilience. Training, Support, and Performance Reporting: Provide training and support to teams
relevant insurance partners, as product specific training will be provided. See Description See Description
relevant insurance partners, as product specific training will be provided. See Description See Description
their value to potential customers. Participate in training sessions and team meetings to stay updated on
their value to potential customers. Participate in training sessions and team meetings to stay updated on
under pressure. Some form of Sales methodology training. Desired Experience: Fluent German speaker Satisfactory