and business teams during the Software Development Life Cycle to ensure all nominated items are delivered notification and training of releases. • Analysing system health based on reported problems and recommending and
to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the call centre Ensure the accurate and timely reporting of customer care department data to identify trends and issues and monitoring, measurement and reporting on customer care productivity and service level quality. Constantly
complete and filed in the employee folder. Manage Group Life Benefits with third party provider. • Employee exit