implementation and support of complex hardware and software systems across the globe 24x7. Primarily based in Stellenbosch update of tickets within the IT Support Ticket system utility for the purpose of tracking open support calls, including procurement requests. Monitoring Systems Health and continuity locally and remotely, in Control systems including: Access Control System management/maintenance, Access Control System enrolments enrolments, Alarm System Administrator. Coordination with response, callouts to premises on response and lock
little supervision, a level of quality for the systems and products offered to clients, and to help the by other QA Engineers Assist support team with system queries Assist Technical team with analysis and
innovation. Ensure constant improvement of existing system processes and performance. Ensure innovative solution recommendations, and designing and implementing systems. Participate and contribute to competency forums