North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with facing role such as Client Experience or Technical Account Management role IT/Tech related experience Experience