Our client based in the Durban North area is looking for a SaaS / MSP Technical Account Manager to join Technical Account Manager works closely with customers to understand and improve their client journey from SaaS / MSP Technical Account Manager, it is your role to be the client's partner on their journey, internal advocate to the other departments, liaison between clients and company to ensure their expectations, goals focus is to support the client's product adoption, growth, and retention. Manage the tickets, maintaining
Our client based in the Durban North area is looking for a CRM Automation Specialist to join their growing organisation. Proven hands-on experience owning/managing a CRM system is a must to be successful within Australia and/or USA a massive plus. Database Management Creating a data cleanness structure Restructuring rates and business revenue Process Creation and Management - Designing and implementing new processes and role) easier to manage the increasing capacity team-wide Report Creation and Management - Take ownership