guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities guidance and support to a team of service desk analysts; Develop and coach team members to improve performance Management by spot checking Incidents and providing; Analysts with documented feedback; Ensure that there is
systems to enhance functionality; Conduct thorough testing and debugging to ensure the chatbots provide an
into technical specifications; Design, develop, and test software applications according to best practices
systems to enhance functionality; Conduct thorough testing and debugging to ensure the chatbots provide an
into technical specifications; Design, develop, and test software applications according to best practices