documentation. Researches and translates technical information into manuals and/or web-based documents for nontechnical technical documentation Research and gather information and study target audiences Test whether users trends and developments in the industry Compile information by order of usability Organize all documents thinking to sift through relevant vs irrelevant information Knowledge of writing software tools Excellent experience in a similar position gained within an Information Technology company Technical Writer, RACI, Technical
non-technical members of the team to provide accurate information regarding how an application or system works Conduct elicitation and collaboration to obtain information from stakeholders Actively participate and lead Co-located with project teams to assess and create information architectures, classify and map data elements
Certifications: Bachelor's degree or equivalent in Information Technology and/or Business Management or a related
Academic Qualifications and Certifications: BSc Information Systems or Computer Science equivalence 5 years