web-based publications and user sites; may produce content for embedded user assistance technology. Conducts Conducts interviews with various users and technical staff to gather data for documentation. Researches web-based documents for nontechnical and technical users. May document engineering processes and specifications documents such as instruction manuals, intermediate to end-user manuals, reference guides, operating procedure information and study target audiences Test whether users understand newly developed material Collaborate
features, themes, hypothesis statements, objectives, user stories and acceptance criteria, scenario development cases/scenarios, conduct user acceptance testing and train the trainer/user, and support change management management Qualifications Bachelor's degree in computer science, Engineering or a related field required
highlight GAPS. Identify user process adherence issues. Identify risk areas related to user system access. EWM resolution EWM related IDOC error analysis Adhoc onsite user training Inventory analysis, & reporting Review
offerings. Provide second-line technical support to users of applications. Resolve complex issues promptly and Certifications: BSc Information Systems or Computer Science equivalence 5 years of experience in developing process design or re-design and translate business/user requirements/ processes into a system design Analysis
offerings. Provide second-line technical support to users of applications. Resolve complex issues promptly and Certifications: BSc Information Systems or Computer Science equivalence 5 years of experience in developing process design or re-design and translate business/user requirements/ processes into a system design Analysis
product backlog Qualifications Bachelor's degree in Computer Science or a related field required At least 5