Contractual Strategy and Management Develop, agree and manage a robust strategy and annual plans for targets. Ensure contracts are optimally structured, managed and populated to increase operational efficiency including submitting accurate and timely reports. SLA Management, compliance & governance. Performance reporting reporting to the Client. Operational Management Responsible for the maintenance portfolio, such as technical maintenance and projects. Responsible for the management of sub-contractors for the maintenance of the
milestones within timeframes, quality, cost requirements Manage projects to ensure client value, client retention based on previous experience Manage multiple projects simultaneously Manage Project Client liaison Develop Monitor and manage the project progress and budgets Retain and develop client relationships Manage Budget as soon as the need arises Manage “scope-creep” out of scope work Manage budgets against projected costs relevant stakeholders Manage Risk Identify, mitigate and manage risk Initiate and manage decisions on behalf
milestones within timeframes, quality, cost requirements Manage projects to ensure client value, client retention based on previous experience Manage multiple projects simultaneously Manage Project Client liaison Develop Monitor and manage the project progress and budgets Retain and develop client relationships Manage Budget as soon as the need arises Manage “scope-creep” out of scope work Manage budgets against projected costs relevant stakeholders Manage Risk Identify, mitigate and manage risk Initiate and manage decisions on behalf