honesty, integrity and mentoring across the team. Accountable for the delivery of the client KPI delivery, experience working at a management level within a Call Centre of a large operation 4-5 years experienced multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary 2 years' experience as a Operations Manager in a call centre environment Market Related
self-develop. Work closely with Client groups and key account personnel to ensure that training materials for