feedback and content improvements. Execute program transition with new clients. Designing & Implementing Tools. Create and execute Training ramp plan to transition large number of new hire intakes in short periods managers from various accounts to ensure smooth transition of agents and help them achieve their performance Ensures that all new hire staff have an adequate transition to the Operations floor. Manages ongoing version
feedback and content improvements. Execute program transition with new clients. Designing & Implementing Tools. Create and execute Training ramp plan to transition large number of new hire intakes in short periods managers from various accounts to ensure smooth transition of agents and help them achieve their performance Ensures that all new hire staff have an adequate transition to the Operations floor. Manages ongoing version
with the business and IT Team review business drivers, needs and strategies and understand implications