interventions with cross-functional teams namely Recruitment, Careerbox, Payroll, HC, Quality, and Ops for business. Partner with different stakeholders like Recruitment, HC, and Ops to design and deliver a New Employee Identifying areas of standardization in Training, Recruitment, and On Job Training and designing policies to Training Manager hiring, and Bandwidth allocation based on Organization requirements. Hiring of all members knowledge of instructor‐led, self-directed web‐based, and blended learning methodologies Excellent written
Enthusiasts SA's largest Contact Centre is currently recruiting Customer Care Representatives to support our
according to Company incentive and commission schemes Recruit new employees (Team Leaders) and ensure appropriate Dependant – budget / single vs multiple customer base – refer to complexity matrix Competencies, Skills
and implement training and development programs based on organizational needs. Facilitate workshops, seminars
and implement training and development programs based on organizational needs. Facilitate workshops, seminars
Process scheduling requests and make recommendations based on coverage needs. • Administration of user/group