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Call Centre%2c Bank Jobs in Umhlanga Rocks

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Senior Operations Manager Umhlanga

 CareerboxUmhlanga Rocks

experience working at a management level within a Call Centre of a large operation 2 years experienced in managing multiple campaigns preferably within the outsourced call centre environment. Exposure to a full cycle (1 year)


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Lead Solution Architect Umhlanga

 CareerboxUmhlanga Rocks

technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience


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Manager Travel Umhlanga

 CareerboxUmhlanga Rocks

training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures


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Training Manager - Bpo Usa Hours - Travel

 CareerboxUmhlanga Rocks

training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures


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