and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures commission expenditure per area is within budget Level of Authority Provides input into development of Journey 3-5 years' experience working at a management level within a Call Centre of a large operation 2 years call centre environment. Exposure to a full cycle (1 year) of managing and developing budgets and financial
funeral products House plans MIn 1 Year Sales Insurance Experience 1 Year Selling Funeral Policy or Hospital
Able to form good relationships with people at all levels. Highly organized, analytical thinker. Ability technical information to Non-technical people. Level of Authority Strong influence on strategic direction defining performance standards and meeting service levels; manage resources. Leadership skills; ability to PureConnect and PureCloud platform experience) NQF level 7 (Bachelors or higher) in IT related field advantageous
effectively implement all trainings. Operate with 1:10 Trainer ratio. Creating and implementing Employee
effectively implement all trainings. Operate with 1:10 Trainer ratio. Creating and implementing Employee
at heart. Ensure expenditure is within budget. Level of Authority - Subject Matter Expert Provide guidance
that enables accelerated personal development, top level growth and collaboration, if you are as passionate