Specialist In this role, you will be the first point of contact for our customers, helping them resolve technical literacy · Able to work Shifts · 12 months contact centre experience (Technical support experience will
clients. Be responsible for the end-to-end customer contact processes and their associated customer experience cost-effective operation consistently achieving contact handling SLAs. Act as the Voice of the Customer at a senior level leading a service driven contact centre. 3 years' experience in managing and developing years' experience managing a large, outsourced contact centre operation. Market Related