International Customer Services Agent Jobs in Kwazulu Natal
Customer Service Agent Umhlanga
Careerbox
Umhlanga Rocks
R6000 is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning providing excellent customer service is to be friendly · Know your product or service and respond in a timely · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission ·
share this job on whatsappInsurance Sales Agent Umlazi
CareerboxUmlazi
R5400.00 With our commission structure, our contact centre agents earn more and can achieve more. Aiming high is Looking for Talented Sales Agents to join our growing and existing Customers Sales branch Must possess sales objectives. Reaching out to customers already within our customer base to and prospective clients
Retentions Agent Durban
CareerboxeThekwini
R5400 collections agents for a UK broadband campaign. Successful candidates will help customers by retaining collections and give customers information about products and services and helping customers understand the the product and answering questions about their services. Requirements · Excellent listening and questioning providing excellent customer service is to be friendly · Know your product or service and respond in a timely
Manager Travel Umhlanga
CareerboxUmhlanga Rocks
of the manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire with the Organization's requirements of improving Customer Experience Manage multiple accounts from various various industries. Clients could be domestic or international. Liaise with Operations Managers and Sr. Managers Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise various accounts to ensure smooth transition of agents and help them achieve their performance targets
Training Manager - Bpo Usa Hours - Travel
CareerboxUmhlanga Rocks
of the manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire with the Organization's requirements of improving Customer Experience Manage multiple accounts from various various industries. Clients could be domestic or international. Liaise with Operations Managers and Sr. Managers Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise various accounts to ensure smooth transition of agents and help them achieve their performance targets
Head Of Operations Umhlali
CareerboxUmhlali
management of all aspects of the operations to ensure service delivery against client performance standards. and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures with Senior Ops Managers ensuring alignment to customer requirements. Compile quarterly reports with Senior area. Identify and highlight opportunities for service and process improvements. Analyse and research Engage with client on service delivery improvement opportunities. Build internal capability in the campaign
Lead Solution Architect Umhlanga
CareerboxUmhlanga Rocks
planning. Maintain close working relationships with internal IT and business management to understand firm technology leaders and customers. Demonstrate deep understanding of customer service, architecture and Contact needed to operate customer contact centres Demonstrate deep understanding of customer service methodologies methodologies and best practices for a service organization focusing on Contact Centre's and Contact Center key metrics Skills; defining performance standards and meeting service levels; manage resources. Leadership skills; ability
Senior Operations Manager Umhlanga
CareerboxUmhlanga Rocks
management of all aspects of the campaigns to ensure service delivery against client performance standards. and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures with Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations improvement Engage with client on operational issues and service delivery on a weekly basis. Ensure continuous Improvement area. Identify and highlight opportunities for service and process improvements to Head of Operations
Graphic Designer Umhlanga
CareerboxUmhlanga Rocks
appealing, impactful and on brand. Responsible for Internal Branding collateral Design and conceptualisation innovative and creative branding proposals to drive internal and external marketing initiatives. Liaising with relationships with all Stakeholders and clients (both internal and external), to become a trusted partner. Finance
Legal And Compliance Officer
CareerboxUmhlanga Rocks
issues in a timely and efficient way. Work with Internal Legal Counsel in managing contractual dispute requirements. Provide authoritative guidance to internal teams on critical legal documents and concerns
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