increase revenue and or reduce operating costs. Be always cost conscious whilst keeping company's best
for the team for approval by line management Drive cost management and savings initiatives to reduce overall requirement. Sizing data needs versus headcount costs. Management/leadership experience, abilities, and
technologies; Telephony, CRM and WFM to create a cost-effective operation consistently achieving contact obligations are met across all interactions. Deliver cost efficiencies and increase in Customer Satisfaction
months and evaluate against other areas. Ensure all costs, including commission expenditure, is within budget