designer is required to identify the skills, knowledge, and attitude gaps within our organisation. The set timelines Continuously monitor Process and Knowledge updates and suggest changes to Training content Materials would be a distinct advantage. Excellent knowledge of learning theories and instructional design Lesson and curriculum planning skills. Solid knowledge of course development software and at least one
manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire Training design Conducting workshops with Trainers to improve their knowledge and skills. Conducting trainer interviews and stays updated with knowledge of relevant Training areas through periodical Knowledge and Skill assessments assessments. Developing Job Knowledge Evaluation Tools like Trainer Assessments and Trainer Delivery Evaluations service/communication skills/product process knowledge and implement training interventions aimed at
manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire Training design Conducting workshops with Trainers to improve their knowledge and skills. Conducting trainer interviews and stays updated with knowledge of relevant Training areas through periodical Knowledge and Skill assessments assessments. Developing Job Knowledge Evaluation Tools like Trainer Assessments and Trainer Delivery Evaluations service/communication skills/product process knowledge and implement training interventions aimed at
to business and IT Leadership Provide expert knowledge of application architecture, and consult business technology teams when application architecture knowledge is needed Create project and application architecture constructively challenge existing processes. Knowledge of dialler systems. Troubleshooting of frequent field advantageous Work experience with extensive knowledge of voice, messaging, and email Contact Center appropriate in the areas of responsibility Advanced knowledge of business operations and processes Excellent
basis and may extend up to 6 months Experience, Knowledge, and Qualifications • Tertiary education in Sales Leisure experience would be advantageous. Sound knowledge of CRM system Must be on or have completed the
deadlines. Must have strong computer skills and knowledge of common programs such as Microsoft Office. Previous
deadlines. Must have strong computer skills and knowledge of common programs such as Microsoft Office. Previous
constructively challenge existing processes. Experience, Knowledge, and Qualifications Tertiary education in Sales Leisure experience would be advantageous. Sound knowledge of CRM system At least 6 years' experience working