knowledge of common programs such as Microsoft Office. Previous experience working with contract regulations
knowledge of common programs such as Microsoft Office. Previous experience working with contract regulations
improving Customer Experience Manage multiple accounts from various industries. Clients could be domestic Managers for all the accounts to implement training plan. Operates as an account manager for the call Work closely with Gradbay managers from various accounts to ensure smooth transition of agents and help Capacity Management Stakeholder Management Microsoft Office products 6- 8 years' experience of which minimum the needs of the business Computer literate (MS office, Word, Excel, power point and outlook) Professional
improving Customer Experience Manage multiple accounts from various industries. Clients could be domestic Managers for all the accounts to implement training plan. Operates as an account manager for the call Work closely with Gradbay managers from various accounts to ensure smooth transition of agents and help Capacity Management Stakeholder Management Microsoft Office products 6- 8 years' experience of which minimum the needs of the business Computer literate (MS office, Word, Excel, power point and outlook) Professional
self-develop. Work closely with Client groups and key account personnel to ensure that training materials for Influencing skills Detail orientation Microsoft Office Friendly disposition (focus on relationship building
performance of Operations Managers within the account to ensure delivery of overall targets and business
performance of Senior Ops Managers within the account to ensure delivery of overall targets and business
a high performing team while defining clear accountability and expectations Experience with one or multiple