and implement across teams. Actively engage and coach Operations Managers on operational issues to ensure performance. Assist with workforce planning issues Coach Operations Managers on workforce issues Input into
and implement across teams. Actively engage and coach Senior Ops Managers on operational issues to ensure performance. Assist with workforce planning issues. Coach Senior Ops Managers on workforce issues Sign off expectations of internal and external customers. Coaching Skills: ability to deliver constructive feedback
plans of the training team including mentoring, coaching & upskilling Conduct Monthly performance conversation development through Training observations and feedback, coaching observations, Conducting Knowledge Tests, One Skills Numerical orientation Performance Management Coaching skills Communication Skills Interpersonal skills
plans of the training team including mentoring, coaching & upskilling Conduct Monthly performance conversation development through Training observations and feedback, coaching observations, Conducting Knowledge Tests, One Skills Numerical orientation Performance Management Coaching skills Communication Skills Interpersonal skills
service provided to customers and sales targets • Coaching and mentoring staff across various levels of seniority
service provided to customers and sales targets • Coaching and mentoring staff across various levels of seniority