is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning The most important rule in providing excellent customer service is to be friendly · Know your product literacy · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission
with people at all levels. Highly organized, analytical thinker. Ability to work under pressure to tight technology leaders and customers. Demonstrate deep understanding of customer service, architecture and needed to operate customer contact centres Demonstrate deep understanding of customer service methodologies Management; ability to balance internal vs external customer requirements Adaptability / Resilience with the the ability to manage under pressure Customer Service orientated. Effective decision making skills Initiative
with the Organization's requirements of improving Customer Experience Manage multiple accounts from various Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise Manages floor support activities to identify gaps in customer service/communication skills/product process knowledge training requirements and suggest improvements. Analytical Skills Numerical orientation Performance Management
with the Organization's requirements of improving Customer Experience Manage multiple accounts from various Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise Manages floor support activities to identify gaps in customer service/communication skills/product process knowledge training requirements and suggest improvements. Analytical Skills Numerical orientation Performance Management
Are you passionate about providing exceptional customer service? Join our dynamic team to service USA's you will be the first point of contact for our customers, helping them resolve technical issues and ensuring network connectivity, hardware, and software. Guide customers with clear, step-by-step instructions. Excellent The most important rule in providing excellent customer service is to be friendlyKnow your product or
investigate deviations. Review daily service levels, customer experience, quality, and compliance measures. with Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations