leader-manager role that requires the candidate to train, design and develop, and evaluate training and development all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers and a knowledge ma Client Implementing New Hire Training design periodically to ensure its effectiveness line with the Organization's requirements of improving Customer Experience Manage multiple accounts from Sr. Managers for all the accounts to implement training plan. Operates as an account manager for the call
leader-manager role that requires the candidate to train, design and develop, and evaluate training and development all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers and a knowledge ma Client Implementing New Hire Training design periodically to ensure its effectiveness line with the Organization's requirements of improving Customer Experience Manage multiple accounts from Sr. Managers for all the accounts to implement training plan. Operates as an account manager for the call
An instructional designer is required to identify the skills, knowledge, and attitude gaps within our organisation. The role requires one to create, select and improve the content that is used to train new trainees accuracy of information. Business Evaluate current training materials and methods used. Development of interactive interactive, practical, and innovative Training Interventions that meet corporate standards and are in in line with current best practice training methodologies and utilize all available Tools. Create, maintain
To provide professional legal, contractual and governance support to CCI.To provide professional legal preparation of obligations registers. To support (as required) all business areas in relation to legal aspects and thereafter manage the necessary compliance requirements in terms of the prevailing best practice corporate compliance with industry standards and legal requirements. Provide authoritative guidance to internal teams Admitted Attorney. Governance and compliance experience. Demonstrate a solid understanding of legal terminology
To provide professional legal, contractual and governance support to CCI.To provide professional legal preparation of obligations registers. To support (as required) all business areas in relation to legal aspects and thereafter manage the necessary compliance requirements in terms of the prevailing best practice corporate compliance with industry standards and legal requirements. Provide authoritative guidance to internal teams Admitted Attorney. Governance and compliance experience. Demonstrate a solid understanding of legal terminology
deviations. Review daily service levels, customer experience, quality, and compliance measures. Manage an Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations Managers improvements Management of the Operations Managers Provide daily direction and communication to Operations structures for sign off by the Head of Operations Provide a Subject Matter expert role Client Relationship expenditure per area is within budget Level of Authority Provides input into development of standard operating practices
Successful candidates will help customers by providing the best services and offering solutions to customer's problem solving skills · The most important rule in providing excellent customer service is to be friendly · nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission · Nightshift allowance
Establish house style guidelines. Define requirements. Translate requirements into design. Visualising and creating budget. Level of Authority - Subject Matter Expert Provide guidance and support to stakeholders. Management least 3 years' experience working in a high-performance marketing field. Must have experience working with with Premiere Pro Experience with design software and technologies, for example InDesign, Photoshop, Illustrator
to understand firm and technology goals and requirements. Ensure dialler campaigns operate efficiently compliant whilst driving to meet/exceed targets. Key Requirements: Participate in business and technology planning issues and plans to business and IT Leadership Provide expert knowledge of application architecture, and ability to balance internal vs external customer requirements Adaptability / Resilience with the ability to Hours requirement. Sizing data needs versus headcount costs. Management/leadership experience, abilities
all relevant service providers and Service Level Agreements and suppliers Provide after-hours facilities qualification), with at least 5 years practical experience in a Facilities Management environment managing qualification / certification Proven knowledge and experience in full function management with BMS Systems & Technical ability Demonstrate management experience, managing a minimum team of 7 staff members Demonstrate