customer service is to be friendly · Know your product or service and respond in a timely manner · Matric
Responsibe to develop the overall layout and production design for applications, not limited to advertisements expectations from typesetting to design, print and production. Understanding the company Global brand and ensuring
Induction, Floor rollouts, tools, refreshers, Product, Process, system and soft skills). The Role of gaps in customer service/communication skills/product process knowledge and implement training interventions Management Stakeholder Management Microsoft Office products 6- 8 years' experience of which minimum of 3 years
Induction, Floor rollouts, tools, refreshers, Product, Process, system and soft skills). The Role of gaps in customer service/communication skills/product process knowledge and implement training interventions Management Stakeholder Management Microsoft Office products 6- 8 years' experience of which minimum of 3 years
Center applications. Recent Genesys Contact Center product experience and competencies - within the past 3-5 etc. Extensive experience in Contact Center Production Operations, Contact Center Technologies and Contact
personnel to ensure that training materials for new product launches or processes are developed to the highest