This is a Manager position that is a leader-manager role that requires the candidate to train, design and and develop, and evaluate training and development initiatives to achieve all operational performance performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers, Product, Process, system system and soft skills). The Role of the manager is expected to also be a change agent and a knowledge ma ma Client Implementing New Hire Training design periodically to ensure its effectiveness in meeting the
Careerbox is hiring customer service agents for a UK campaign. Successful candidates will help customers customers by providing the best services and offering solutions to customer's queries. · Excellent listening providing excellent customer service is to be friendly · Know your product or service and respond in a timely Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission · Nightshift
This is a Manager position that is a leader-manager role that requires the candidate to train, design and and develop, and evaluate training and development initiatives to achieve all operational performance performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers, Product, Process, system system and soft skills). The Role of the manager is expected to also be a change agent and a knowledge ma ma Client Implementing New Hire Training design periodically to ensure its effectiveness in meeting the
ensure the effective management of all aspects of the campaigns to ensure service delivery against client Review daily service levels, customer experience, quality, and compliance measures. Manage an effective their impact on it. Motivate and manage performance of Operations Managers within the account to ensure delivery monthly forecasts and agree targets with Operations Managers ensuring alignment to customer requirements. Compile Operations Managers and address areas of improvement Engage with client on operational issues and service delivery
select and improve the content that is used to train new trainees and develop our existing people's capabilities accuracy of information. Business Evaluate current training materials and methods used. Development of interactive interactive, practical, and innovative Training Interventions that meet corporate standards and are in in line with current best practice training methodologies and utilize all available Tools. Create, maintain maintain, and support a range of training resources to allow all staff to self-develop. Work closely with
working relationships with internal IT and business management to understand firm and technology goals and requirements multiple divisions/business units. Financial Management Management, maintain and utilize applicable platforms for the team for approval by line management Drive cost management and savings initiatives to reduce customers. Demonstrate deep understanding of customer service, architecture and Contact Center platforms, tools technologies such as remote and virtual desktop management, VoIP, storage, backup, database, Active Directory
professional legal, contractual and governance support. To manage all aspects of company contracts, including requests ensure that it is fit-for-purpose and thereafter manage the necessary compliance requirements in terms negotiation and drafting of supplier contracts. Manage post-contract contractual issues in a timely and efficient way. Work with Internal Legal Counsel in managing contractual disputes/litigation/employment related superior organizational skills and the ability to manage multiple projects with shifting deadlines. Must
professional legal, contractual and governance support. To manage all aspects of company contracts, including requests ensure that it is fit-for-purpose and thereafter manage the necessary compliance requirements in terms negotiation and drafting of supplier contracts. Manage post-contract contractual issues in a timely and efficient way. Work with Internal Legal Counsel in managing contractual disputes/litigation/employment related superior organizational skills and the ability to manage multiple projects with shifting deadlines. Must
Branding collateral Design and conceptualisation Managing client expectations from typesetting to design Provide guidance and support to stakeholders. Management of tactical (1week - 1month) priorities within within the team and actively contribute to and manage enterprise-wide initiatives (1month – 3months) Skills photo-editing software Creativity and innovation Time management and organisational skills Accuracy and Attention work well under pressure and manage stress effectively. Ability to manage various projects at the same