supervision. Address basic technical challenges, seeking guidance when needed. Conduct basic maintenance on
technical tasks under supervision. Aid in resolving basic technical hurdles, seeking guidance as necessary maintenance on technical platforms for optimal stability. Assist senior engineers with project tasks and deliverables technical support and troubleshooting to customers. Assist in resolving customer issues within agreed SLAs
(KPAs): Assist in foundational technical tasks under mentorship. Contribute to resolving basic technical
industries on different levels of seniorities. I assist clients within software development houses, start-ups