role involves providing technical support and training to staff (both in person and remotely), as well with security protocols. Provide user support and training as required. Manage and update the IT asset register licensed and updated. Provide user support and training. Networking: Manage networks across the organization problem-solving skills. Time management and customer service skills. Tertiary IT hardware and software support
software installation, and providing support and training to end-users. Key Performance Areas: Data and configure, and maintain user accounts, assisting in training employees on IT systems and tools. Achieve good good end-user feedback and conduct effective training sessions. Backup Disaster Recovery and Security Management: