5 IT HUBs across Africa and provide Level 1-3 support for hardware, virtualization, SAN, and vSAN systems including servers, backup solutions, and business applications. Implement ITIL-based support processes IT experience. Minimum 8 years' experience in supporting and maintaining Microsoft Systems and Networks Networks. Minimum 7 years' experience in supporting and maintaining VMware systems (6.7) or equivalent. Experience Experience with Microsoft Server 2016 and 2019, Microsoft SQL, IIS, Remote Desktop Services, WSUS, and
through dashboards. Establish an ITIL-based MIS support process for users, covering helpdesk, ITSM ticketing relevant experience, including a minimum of 8 years supporting and maintaining Microsoft systems and databases Directory, Windows Server, ISO 27000, and experience with tools like Microsoft SQL Server, IIS, Remote Desktop
top-notch industry certifications such as CompTIA Server/Network, SIP School, or their equivalents. Additional including gateways, switches, routers, and telephony servers. Strong troubleshooting skills across varied environments technical platforms to ensure peak performance. Support senior engineers in project tasks and deliverables through collaboration and support. Recommend enhancements to implementation and support processes. Stay updated operational processes. Provide top-notch technical support and troubleshooting to customers. Ensure timely
and provide technical support to junior team members. Implement ITIL MIS support processes, manage IT Administration Minimum 8 years of experience in supporting and ITIL Practitioner (V3) / ITIL Specialist technologies (VMware, Hyper-V) Proficient with Microsoft Server 2016, 2019, 2022 Apply NOW For more IT jobs, please
create reports, sharing their findings with the support team and site technicians. Additionally, the BI Responsibilities: Conduct daily remote checks on OptiMIM servers to ensure system functionality. Monitor system
the development, configuration, deployment and support of customer software solutions, to participate Experience working on following platforms: SQL Server / My SQL / Oracle. Strong communication skills
Git Experience Next.js, Tailwind, Node.js and SQL Server / Postgres KPAs: Collaborate with the development
player mentality, willing to share knowledge and support others. Desire to understand the reasons behind experience. Proficiency in C# .Net 3.5 and SQL Server 2008/2012. Experience with modern JavaScript libraries
and performance of our IT systems, including servers, networks, and storage. Develop and enforce IT
with the Head of Dev for technical support and leadership. Support: Assist the Head of Dev in handling that arise from users or system issues. Provide support for product-specific queries. Learning and Development: