high-performance call center of CLO's with a clear vision to provide world-class Inbound and Outbound CRM Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
Sales Co-ordinator Oversees the logistics of the inbound warehouse (manages the receiving process, manages 5 Years Management / Supervisory experience in inbound logistics / supply chain environment Min 5 years
Receiving Manager Oversees the logistics of the inbound warehouse (manages the receiving process, manages 5 Years Management / Supervisory experience in inbound logistics / supply chain environment Min 5 years
Receiving Manager Oversees the logistics of the inbound warehouse (manages the receiving process, manages 5 Years Management / Supervisory experience in inbound logistics / supply chain environment Min 5 years
Sales Co-ordinator Oversees the logistics of the inbound warehouse (manages the receiving process, manages 5 Years Management / Supervisory experience in inbound logistics / supply chain environment Min 5 years
authorisations. The role is performed in a contact centre environment. Role requirements and responsibilities: CV to response at mvgrecruitment dot co dot za or call us on 0860 100 684. Supporting documents required: