advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
distributed systems and infrastructure landscape (SAP and Microsoft CRM - On Premises and Cloud solutions)
packaging industry is seeking a Business Process and SAP Support Manager to join their team. The role reports highly skilled and experienced Business Process and SAP Support Manager to join our team. The ideal candidate candidate will be responsible for overseeing SAP support and business process management, ensuring compliance problem-solving skills, and a thorough understanding of SAP modules and business processes. This company operates environment. Key Responsibilities: SAP Support and Issue Resolution Assist SAP users with daily transactions
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
packaging industry is seeking a Business Process and SAP Support Manager to join their team. The role reports highly skilled and experienced Business Process and SAP Support Manager to join our team. The ideal candidate candidate will be responsible for overseeing SAP support and business process management, ensuring compliance problem-solving skills, and a thorough understanding of SAP modules and business processes. This company operates environment. Key Responsibilities: SAP Support and Issue Resolution Assist SAP users with daily transactions
Reconciliation Accounts administration Account Reconciliation SAP Some duties: Monthly reporting to Debtor Manager minimisation of risk. Maintain Debtors data base on SAP Business 1 by setting up term codes, updating customer beneficiary banking details Ensure the creation of SAP system reports to aid management of debtors and identify experience working with Excel, PowerPoint and Outlook SAP experience (Non-negotiable) Ability to multi-task
essential Experience in managing debtors within a call centre environment. Job description: Duties will include