National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology