Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
delivery including SLA agreed turnaround times Customer feedback on orders and dealing with returns and
delivery including SLA agreed turnaround times Customer feedback on orders and dealing with returns and
Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage. ● Computer
Reference: JHB024460-CP-1 Field Service Technicians Wanted Are you a problem solver with a knack for company in the printing and packaging industry, servicing Large/Wide Format Equipment from all the top manufacturers manufacturers is currently seeking Field Service Technicians to join their dynamic and ever growing team to maintaining the satisfaction of their loyal customers, which range from large corporations to small medium-sized businesses. Key Responsibilities: On-site service, maintenance, and troubleshooting of equipment
Work Experience:
maintenance, service support for full range of products and services from Customer Service.
Traveling
version. Fill out all forms properly including customers signature where applicable.
Ca Provision
training.
Demonstrate working knowledge of Service Software (i.e. Sculi and Crane Management software)
possible required online safety courses (i.e. customer specific safety induction, MIST (Minimum Industry
assistance from others as possible.
Assist customers with troubleshooting, part and machine related
Education:
- Higher Certificate / NQF5
Experience:
- Minimum 2-3 years related experience and/or training, or equivalent combination of education and experience.
Computer Skills:
- Proficiency in MS Office (Outlook, Word, Po
Private Hospital requires the services a Technical Services Manager. Requirements : Bachelor's Degree/ Responsible for project management and engineering services of all small building projects at site. Responsible email CVs to response "" mvgrecruitment.co.za or call Tarren 0860 100 684 .
BUSINESS UNIT: ICEBOLETHU SECURITY SERVICES ICEBOLETHU GROUP: HEAD OFFICE - DURBAN REFERENCE NUMBER: RELATED Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor Standard Bank KZN - Top Brand award for 2022, a centre of excellence and a leading provider of dignified dignified burial solutions. Icebolethu Security Services, a subsidiary Icebolethu Group is currently in search search of a General Manager: Security Services, the successful incumbent will be responsible for overseeing