Minimum Requirements
Pta000036-LB-1 We are looking for experienced collections agents to join our thriving team. This position comes
Pta000036-LB-1 We are looking for experienced collections agents to join our thriving team. This position comes
leading Tour Operator. ability to work in a call center environment, reach monthly targets with excellent
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
Fault Finding and Troubleshooting. Day to Day calls to attend. Report Issues to Manager. Grade 12 (Matric
Operating Procedures 1. Customer service and call handling Calls received need to be handled professionally correct information to be provided to the patient and call attempts to be made according to SOP's and SLA requirements
Operating Procedures 1. Customer service and call handling Calls received need to be handled professionally correct information to be provided to the patient and call attempts to be made according to SOP's and SLA requirements
Fault Finding and Troubleshooting. Day to Day calls to attend. Report Issues to Manager. Skills and