Microsoft environment. To ensure excellent customer service and alignment with the objectives of the ICT Department applications, products and services Project management ICT change management Service management Licensing Requirements effectiveness of services Ensures efficient up to date and continuous Desktop support service to all Users sections of ICT and to the staff. Ensure Service Quality Service quality must be analysed in accordance
Employee Assistance – Access to a wide variety of services such as: Study assistance, Car benefits, Relocation Subsidised canteen facilities and Employee health services. Performance Management – Competency and value
storage solutions to ensure excellent customer service aligned to the objectives of the ICTS Department