for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled
Managing and responding to all incoming sales tickets from prospective and existing partners. Supporting Maintaining accurate information relating to sales tickets, inbound & outbound calls in the CRM system
Managing and responding to all incoming sales tickets from prospective and existing partners. Supporting Maintaining accurate information relating to sales tickets, inbound & outbound calls in the CRM system