responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions
implement marketing strategies across products/services. Report on key business metrics and industry trends to align marketing strategies. Support product/service launches with comprehensive marketing plans. Monitor