Call Centre Quality Coach Jobs in South Africa

Quality Engineer Durban

 Agc Recruitment

eThekwini

activities and to maintain the product, process, quality and system to agreed standards through facilitation improvements and audits. Recognised Qualification in Quality Management. National Diploma / Technical Qualification & Chemical Engineering). Formal training in Quality Management Principles (ISO 9001:2015, 14001; IATF Process Compliance: Assist in maintain an integrated quality system structure within BRMP (Business Risk Management identified risk. Ensure that safety, environmental and quality standards are maintained at all times through random

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Test Analyst / Quality Assurance Specialist

 Paracon - Gauteng

South Africa

industry in SA is looking for a Test Analyst / Quality Assurance Specialist either for CT or Centurion performance tools. Working knowledge of Software Quality assurance. MS: Office (Excel, PP, Word, Outlook)

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Quality Assurance Specialist Cape Town

 Pro Talent

Cape Town Region

As a Quality Assurance Support Specialist, you will be working alongside the Software Development team delivery with process changes or new processes Quality Assurance of designer's work or pass your work and custom campaign dashboards. To provide QA (Quality Assurance) for software developments and ensure acceptance criteria and is of commercially acceptable quality Requirements Good organisational skills and the solutions and/or advanced Excel skills 2-3 years in Quality Assurance and Application Support Industry Certifications

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Test And Quality Assurance Specialist Cape Town,centurion

 Paracon - Gauteng

South Africa

industry in SA is looking for a Test Analyst / Quality Assurance Specialist either for CT or Centurion performance tools. Working knowledge of Software Quality assurance. MS: Office (Excel, PP, Word, Outlook)

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Sales Consultant NEW

 Freerecruit

Sunrise

Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to

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German Speaking Customer Service Consultant

South Africa

 Market related

airline reservations systems & handle voice calls in English & German may include some written service levels.

Demanding and time-sensitive call center environment

Requirements

Native Savings

Technical Account Manager Durban

 Futurelink Global Recruitment

eThekwini

communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build

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Help Desk Support Randburg

 Humankind Group

Randburg

experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers

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Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

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Teams Leader - Short Term And Life Claims

Pretoria

life insurance claims.

Quality Assurance and Compliance:

• Conduct regular audits and quality reviews of claims files to ensure accuracy, consistency

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