Introduction A well known bank in Sandton Description A well known banking client of ours are looking related qualification 5 - 10 years' experience in banking / financial services Strong English communication checks will be done upfront Profile A well known banking client of ours are looking for an experienced Credit related qualification 5 - 10 years' experience in banking / financial services Strong English communication
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
to)*:
Cash Books & Banking
limited to): Cash Books & Banking Ensure daily processing of all bank transactions are processed in Prepare bank recon for bank accounts. Maintain share drive folders with monthly statements and bank recons recons. Assist with bank administration. Download of mixed payment report in line with IPP monthly deadlines online banking platforms across all entities. Loading of beneficiaries onto the online banking platforms necessary application forms or notifications to the bank for any changes including additional cards, cancellation
Director will oversee the daily operations of the bank, ensuring efficiency and effectiveness in service and leading strategic initiatives to enhance the bank's operational capabilities. Experience & Qualification preferred). 10 years in banking operations, 5 years in senior management. Knowledge of banking operations, regulations analytical, and problem-solving skills. Proficiency in banking software. Excellent communication skills. Key Competencies:
Director will oversee the daily operations of the bank, ensuring efficiency and effectiveness in service and leading strategic initiatives to enhance the bank's operational capabilities. Experience & Qualification preferred). 10 years in banking operations, 5 years in senior management. Knowledge of banking operations, regulations analytical, and problem-solving skills. Proficiency in banking software. Excellent communication skills. Key Competencies:
Introduction A well known bank in Sandton Description A well known banking client of ours are looking related qualification 5 - 10 years' experience in banking / financial services Strong English communication checks will be done upfront Profile A well known banking client of ours are looking for an experienced Credit related qualification 5 - 10 years' experience in banking / financial services Strong English communication
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and