Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month Permanent An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit with potential expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer you must verify with Kontak Recruitment. The post Head: Customer Support Services (FinTech) (JB4497) appeared
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Permanent and Full time Department: Finance Reports to: Head of Finance Key Objectives : Ensure consistency between manner. Assist with Cash Forecasting Assist the Head of Finance with improvements to systems and processes processes where necessary. Report all issues to the Head of Finance in a timely manner. Any other ad hoc
Permanent and Full time Department: Finance Reports to: Head of Finance Key Objectives : Ensure consistency between manner. Assist with Cash Forecasting Assist the Head of Finance with improvements to systems and processes processes where necessary. Report all issues to the Head of Finance in a timely manner. Any other ad hoc
caretaker or tenant the issue can be escalated to Head Office, who will respond accordingly. General Maintenance: sent to compiled and sent to Head office. Weekly meetings to held at Head office in JHB for all issues hasn't responded to email. Call the tenant and follow up After the phone the call e-mail the tenant, based days the tenant still has not made a decision then call the tenant as documents need to be sent out and
caretaker or tenant the issue can be escalated to Head Office, who will respond accordingly. General Maintenance: sent to compiled and sent to Head office. Weekly meetings to held at Head office in JHB for all issues hasn't responded to email. Call the tenant and follow up After the phone the call e-mail the tenant, based days the tenant still has not made a decision then call the tenant as documents need to be sent out and
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Product Sales Engineer (Tanzania) Reporting To : CEO / Head of Commercial Contract: : Permanent The company looking to recruit and energetic Sales Engineer to head their mining division and take the company to the honesty, and transparency. · Our client’s culture is centred around the three “P”’s . People, Purpose, and Performance