for overseeing the food service operations, managing staff, ensuring customer satisfaction, menu planning Qualifications Food Service, Catering, and Food & Beverage skills Customer Service skills Experience
proactive member communication and contact to enhance service, access to information and advice for clients and touchpoints and moments of truth to deliver exceptional service and brand values. • Identify the gaps or shortfalls experience across all touchpoints, for all kinds of customer interactions, transactions and engagements. • Collect, track and analyse member feedback, track service levels and performance data and liaise with internal opportunities for improvement and ensure that gaps in the customer experience- irrespective of where they occur in
skills and for candidates with a passion for customer service. Will only consider well-spoken and presentable
spoken with good customer relations skills and must have the ability to deal with customer queries / complaints
and email essential. Excellent communication and customer relations skills required. Must be ambitious and
ensuring the provision of professional support services to the surviving dependents/beneficiaries (for of the section •Contribute ideas for improved service delivery at Management meetings. •Compile comprehensive minimal errors. Oversee the provision of social services to guardian cases; implementation of Benefits