planners, brokers, and wealth managers.
Answering & Screening calls Relaying accurate messages to relevant department/person Directing clients/visitors
utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services product and service designs. Messaging Support: Expertise in managing messaging support as the primary communication
and dispatching deliveries. Taking and ensuring messages are passed to the appropriate staff member on
under-performing customers Display accuracy regarding messages, quotes, orders, and information given. Answer
creating and implementing a strategy with the brand messaging in mind, paid and unpaid as well as the community the company’s key communication message and plans to get this message across trade, media, direct customers
compelling narratives that convey the company’s message effectively. >Act as a point of contact for communication strategies that ensure consistent messaging across all channels. >Leverage data and insights
number, ensure that you are available on instant messaging such as WhatsApp or Telegram) 2. A description
number, ensure that you are available on instant messaging such as WhatsApp or Telegram) 2. A description
Handle leads promptly, including out-of-hours calls/messages/emails. Provide quick callbacks, assisting clients Handle leads promptly, including out-of-hours calls/messages/emails. Provide quick callbacks, assisting clients