We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
GALXBOY is a South African streetwear brand founded and designed by Thatiso Dube. The brand caters to 21st-century African design philosophy that showcases the modern aspirations of South African youth. This
IRP5’s. Prepare electronic transfer of salaries to bank accounts. Compile the vendor / check list. Minimum
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
experience – Email Marketing Experience – Cold Calling Experience – Please submit a Portfolio and Photo
absence to Manager immediately with a telephone call · Submit all leave request timeously to enable proper Experience in sales in Africa and with commercial banks, retailers and/or cash and carry operators. · Experience