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Customer Solutions Planner Jobs in North Johannesburg

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Call Coordinator Midrand NEW

 DatacentrixMidrand

Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Must have the ability to drive results. Must be customer-centric Responsibilities: Understand ordering ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent the customer is a primary requirement for this role. This role must be available to the customer and


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Mcse Engineer Midrand NEW

 DatacentrixMidrand

responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the achieve the First Call resolution rate defined per customer The First Line Support Engineer must analyse the for customers, Engineers must therefore be customer-focused and must strive to return the customer to accurate request capturing Accountable to confirm customers' information Update the call at least once a day


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